1. Warranty Policy

Information about warranty periods, warranty coverage, and conditions for used laptops and accessories.

• Warranty coverage depends on the individual product.
• Warranty applies only to specified hardware issues.
• Physical damage, liquid damage, burn damage, and unauthorized repairs are not covered.
• Customers should keep the original invoice or purchase receipt.

2. Return & Exchange Policy

Our return and exchange policy explains when a purchased product may be returned or exchanged.

• Products must be returned within the specified return period.
• The laptop must be in the same condition as when purchased.
• Physical damage or unauthorized modification may make the product ineligible.
• Exchange availability depends on stock and product condition.

3. Refund Policy

Information about eligibility and procedures for refunds.

• Refunds are processed only according to our return policy.
• Refund amounts may depend on the condition of the returned product.
• Refund processing time may vary depending on the payment method.

4. Product Condition Policy

All used laptops are sold according to their actual condition.

Product descriptions may include:

• Like New — Excellent cosmetic and functional condition.
• Excellent — Very good overall condition with minor signs of use.
• Good — Normal signs of previous use but fully functional.
• Used — Visible signs of use with functionality clearly described.

We aim to provide accurate information about cosmetic condition, battery health, display, keyboard, ports and other major components.

5. Payment Policy

We offer convenient payment options depending on product and availability.

Customers should confirm the final price and payment terms before completing an order.

6. Delivery Policy

Information about product delivery, delivery areas, delivery charges and estimated delivery times.

• Delivery time may vary depending on location.
• Customers should inspect the package upon receiving it.
• Any delivery-related issue should be reported as soon as possible.

7. Privacy Policy

We respect customer privacy and take reasonable steps to protect personal information.

Customer information is used only for purposes such as:

• Processing orders
• Providing customer support
• Delivery and communication
• Improving our services

We do not intentionally sell customer information to third parties.

8. Terms & Conditions

By purchasing products or using our website, customers agree to our applicable terms and conditions.

Product prices, specifications, availability and promotional offers may change without prior notice.

9. Cancellation Policy

Customers may request cancellation before an order has been dispatched, subject to our applicable terms.

Once an order has been dispatched, cancellation may not be possible.

10. Service & Repair Policy

Our technical service covers laptop troubleshooting, software installation, upgrades, cleaning and other available repair services.

Service charges and warranty coverage depend on the specific service performed.